Emergency Plumbing: What to Do in a Crisis

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Woman on Phone in Bathroom with Sink Leak

Emergency Plumbing: What to Do in a Crisis


February 9, 2024


Plumbing emergencies can strike at any moment, often without warning, causing panic and potential damage to your home. Understanding how to respond in these critical situations can minimize damage and ensure your safety until professional help from Absolute Plumbing arrives. This guide outlines the essential actions to take during a plumbing emergency.

Shut Off the Water

The first and most crucial step in any plumbing emergency is to shut off the water supply. For localized issues like a burst pipe under a sink, turn off the valve located near the problem area. In cases of major leaks or when the source of the water is unclear, locate and shut off the main water valve to your home. This action prevents further water damage and gives you control over the situation.

Assess the Situation

Once the water is turned off, assess the severity of the problem. Identifying the source and understanding the extent of the issue can help you communicate effectively with a plumber. Take note of any visible damage, and if safe, attempt to clean or contain the area to prevent further damage.

Turn Off the Water Heater

In certain emergencies, it’s advisable to turn off your water heater to prevent damage to the unit. This is especially important if the emergency involves a significant drop in water pressure that could lead to overheating or bursting of the water heater. If you have a gas water heater, remember to turn off the gas supply first.

Open Drains and Spigots

With the main water supply off, open outdoor spigots and any drains to direct remaining water away from your home. This step helps to relieve pressure in the system and can minimize leaking. Be cautious and avoid using chemical drain cleaners in blocked drains during an emergency, as they can cause more harm than good.

Call a Professional Plumber

Once you’ve taken initial steps to mitigate the situation, call a professional plumber immediately. Provide a detailed description of the problem and any actions you’ve taken. Absolute Plumbing offers emergency services, ensuring quick and efficient resolution to plumbing crises. The sooner you call, the quicker the problem can be addressed to prevent further damage.

Avoid Using Plumbing

Refrain from using any part of your plumbing system until the emergency has been evaluated and addressed by a professional. Using toilets, sinks, or showers can exacerbate the problem and complicate the repair process.

Document the Damage

For insurance purposes, document any damage caused by the plumbing emergency with photos or videos. This evidence can be invaluable when filing an insurance claim to cover the costs of damages and repairs.

Conclusion: Preparedness and Professional Support

Facing a plumbing emergency can be daunting, but taking swift, decisive action can greatly reduce the impact of the crisis. Remembering to shut off the water, assess the situation, and call for professional help are key steps in managing an emergency. Absolute Plumbing is here to provide the expertise and support needed during these stressful times, ensuring that your plumbing emergency is resolved quickly and effectively, with minimal disruption to your home and life.